Policies

Shipping

Trunktux orders are processed and shipped within 7 – 10 days. Orders will be sent via UPS Ground. Shipping cost is calculated at the shopping cart stage and is based on the destination zip code and product size. (‘Free Shipping’ will automatically be applied to orders during special promotions.)

Returns

We operate a seven day returns policy, if for any reason upon receipt of your order you are not fully satisfied with one or more of the items then you are welcome to return them under this seven day policy.

You must let us know in writing to returns@trunktux.com your intention to return the goods within seven days; we will then advise how to repack and send your item.

CLICK HERE to view our ‘Seven Day Returns Policy’

CLICK HERE to view our ‘Standard Returns Policy’

Security

We take security very seriously. Any details you submit to us regarding your identity is valuable, to you and to us. Information about you, be it personal details or financial data, needs protection.

When you order with us, and enter your details along with your credit card details, you can feel safe in the knowledge your details are being processed by PAYPAL - the industry leading Payment Gateway service for processing payment of orders. PAYPAL provides very highest levels of internet and physical security to ensure sensitive information is never compromised.

The PAYPAL system utilizes the highest level of 128-bit encrypted sessions to maintain security. All payment details are processed seamlessly online and are fully encrypted. All sensitive information is stored on a heavily encrypted database that is protected by multiple government approved firewalls.

Be sure to look out for the 'golden padlock' symbol when entering your details within the 'payment pages' - this is the key to ensuring you are secure. The PAYPAL Payment Gateway service site has a VERISIGN Secure Server ID - click the VERISIGN Secure Site' logo in the PAYPAL Gateway to view the VERISIGN Secure Server certificate.

The possibility of obtaining sensitive information from the PAYPAL database is virtually impossible due to high levels of encryption, firewall security and the measures taken to ensure the information is indecipherable.

Terms

Following are the terms and conditions of sale for Trunktux.com, LLC a Michigan registered company whose office is at:

Trunktux.com, LLC
PO Box 902
Ada, MI 49301-0902, USA

Please read this document carefully. In purchasing an item(s) from this site you are agreeing to the terms listed. We suggest the printing of these Terms and Condition for future reference. The terms and conditions following are updated regularly and should be checked prior to each purchase.

CLICK HERE to view our ‘Terms and Conditions’